Payment Policy
Payment options at Hike & Haven
Once you have filled your shopping cart and are ready to check out, click on “Checkout”. On the checkout page, you will see the full total amount including any shipping costs. There you will also enter your payment details, delivery address, and any other required information.
Available payment methods
At Hike & Haven, you can pay safely and conveniently with one of the following options:
- Credit card (Visa, Mastercard, Maestro, American Express)
- Apple Pay
- Google Pay
- Shop Pay
Secure payment
Security is our top priority. Therefore, all payments are processed via an encrypted SSL/TLS connection. You can recognize this by the lock icon in your browser's address bar during the payment process.
Your payment data is not stored by us.
All sensitive information is transmitted directly and encrypted to our certified payment service provider. This way, you can be sure that your data is protected with every purchase.
Carefree shopping at Hike & Haven
We want to offer you a safe and worry-free shopping experience. Therefore, we apply strict security measures for payment and order processing. In some cases, we may require additional verification of your information before processing your order.
To avoid delays, please make sure to provide current and correct contact information when placing your order. This way, we can reach you quickly if needed and ensure the security of your purchase.
Contact
Do you have questions or just want to talk to us? Feel free to contact us at:
Email: support@hikeandhaven.com
Phone number: +41755733379
Contact page: Contact page
We strive to respond within 24 hours during our opening hours.
Company name: Hike & Haven
Warehouse address: Mitchel Brama
Address: Albert Cuypstraat 5
Postal code: 7574 VC
City: Oldenzaal
Country code: NL
Kvk: 82909210
Customer service opening hours
Opening hours (Monday to Friday):
09:00 AM to 6:00 PM (GMT+1 Zurich)
Opening hours (Saturday and Sunday):
10:00 AM to 4:00 PM (GMT+1 Zurich)