Cookie Policy
Cookie policy and data processing at Hike & Haven
At Hike & Haven, we place great importance on your privacy and transparency about how we handle your data. During your visit to our webshop, we use cookies – small text files stored on your device via your browser. These cookies help us, among other things, to improve your user experience and ensure the functionality of our website.
What are cookies?
Cookies are small files your browser stores when you visit our website. They contain a unique identifier that allows your browser to be recognized on subsequent visits. This enables us to provide you with a faster and personalized experience.
Your control over cookies
Since cookies are stored locally on your device, you have full control over their use. Through your browser settings, you can:
- Completely block the use of cookies;
- Receive notifications before a cookie is set;
- Manually delete previously stored cookies.
Please note: Disabling cookies may impair the functionality of certain parts of our website.
Information on cookie management per browser:
Essential cookies
We use necessary cookies to support the basic functions of our webshop, such as:
- Saving your shopping cart;
- Remaining logged in during shopping;
- Securing the website.
Without these cookies, the website cannot function properly. This data processing is based on Article 6 paragraph 1 letter f GDPR or the corresponding Swiss law, with our legitimate interest being to offer a secure and reliable online service.
You can object to this processing at any time due to your particular situation (Art. 6 para. 1 letter f GDPR).
Analytical and marketing cookies
Hike & Haven uses Google Analytics, provided by Google LLC (USA) or Google Ireland Ltd for users within the EU/EEA. These cookies help us understand how our website is used. This includes:
- Pages visited;
- Duration of the visit;
- Source of traffic.
Purpose
The information collected through these cookies helps us continuously improve our website and marketing strategies.
Legal basis
This processing is based on Article 6(1)(f) GDPR, with the legitimate interest of optimizing our online services and advertising. If we ask for consent for marketing cookies beforehand, we rely on Article 6(1)(a) GDPR.
Recipients and disclosure
The data is passed on to Google and may in some cases be transferred to servers in the United States. This transfer is based on an adequacy decision by the European Commission (such as the EU-U.S. Data Privacy Framework).
Storage duration
Data collected via cookies, such as user IDs or advertising IDs, will be automatically deleted after a maximum of 14 months.
Your rights and settings
You can adjust or revoke your cookie settings at any time via the cookie settings on our website. You can also set your browser to:
- Cookies are rejected by default;
- Cookies are automatically deleted when the browser is closed.
Please note that disabling cookies may limit the functionality of certain features on our website.
Cookies that do not require consent
For cookies that are essential for the function of our website or communication, such as shopping cart functions or session management, we do not need explicit consent. These cookies are set based on our legitimate interest (Article 6(1)(f) GDPR).
For all other cookies, such as tracking or advertising cookies, we explicitly ask for your consent. You can revoke this consent at any time.
Do you have questions about our cookie policy or want to learn more about how we handle your data? Then please contact our customer service at support@hikeandhaven.com
Contact
Do you have questions or just want to talk to us? Feel free to contact us at:
E-mail: support@hikeandhaven.com
Phone number: +41755733379
Contact page: Contact page
We strive to respond within 24 hours during our opening hours.
Company name: Hike & Haven
Warehouse address: Mitchel Brama
Address: Albert Cuypstraat 5
Postal code: 7574 VC
City: Oldenzaal
Country code: NL
Kvk: 82909210
Customer service opening hours
Opening hours (Monday to Friday):
09:00 to 18:00 (GMT+1 Zurich)
Opening hours (Saturday and Sunday):
10:00 to 16:00 (GMT+1 Zurich)